At the time of enrollment, your QWLC Service Guarantee is calculated based upon your medical history and goal weight. Your QWLC Service Guarantee is valid as long as you visit the center regularly, take treatment weeks consecutively, and follow all eating and counseling guidelines as instructed. If, abiding by these conditions, you do not reach your goal weight in the amount of time specified in your QWLC Service Guarantee, Quick Weight Loss Centers will continue your program until you have lost the amount of weight specified without any additional charge for our services. Please note that the cost of nutritional supplements and other weight loss products are not included in this guarantee. Home Programs are not guaranteed.